tech support

TuneUp 5.0.0x on SCO OpenServer Release 5.0.2 Issues

1. TuneUp 5.0.0x Installation hangs
2. After completing the extraction of files, kernel link fails
3. There's no icon on my desktop, or the icon is a question mark
4. Express, Full, or Partial TuneUp's do not install
/stand/unix


1. TuneUp 5.0.0x Installation hangs

    Due to a change to the script
    /usr/lib/X11/IXI/XDesktop/bin/i3sc0322/deskconfobj
    the installation hangs at the Setting up icons message.

    deskconfobj is actually awaiting user input at this point. Pressing <Enter> two to three times will allow the installation to complete.


2. After completing the extraction of files, kernel link fails

    After getting past the setting up icons problem, the kernel link fails with an undefined symbol, first referenced in /etc/conf/pack.d/drt/Driver.o The symbol is ubsalloc.

    ubsalloc is a kernel symbol (function) that no longer exists in Open Server Release 5.0.2. Olympus TuneUp tries to reference ubsalloc and generates the error. To fix the problem:

    Exit custom/scoadmin
    # cd /etc/tuneup
    Type the following command:
    # echo ubsalloc >> dfile
    Relink a kernel:
    # cd /etc/conf/cf.d
    # ./link_unix
    Answer yes to boot the kernel by default, no to rebuild the environment.

3. There's no icon on my desktop, or the icon is a question mark

    This is related to the change in deskconfobj described above. scoadmin(ADM) can be used to remedy the problem.

    Type the following commands:
    # cd /etc/tuneup/tuneup.obj
    # ln tuneup.px.l picture.px
    # ln tuneup.px.s s_picture.px
    # scoadmin -r /etc/tuneup/tuneup.obj
    to replace the misconfigured icon hierarchy, and install the TuneUp wrench icon.

    It should not be necessary to restart the desktop. If the System Administration Folder was open while the command was run, close it and reopen it. If there is a red button displayed in the lower right hand corner of the folder, click it to display the icon.

4. Express, Full, or Partial TuneUp's do not install /stand/unix

    The script /etc/tuneup/uinstall is incorrectly determining the release number of the operating system. A new /etc/tuneup/uinstall script is available for download.

    Download uinstall.tar.Z ( 2535 bytes, checksum (sum -r) of 21177)

    The archive is in Unix tar format and contains the uinstall shell script and a README file.


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